We gladly accept Master Card, Visa, Discover Card and American Express. We also offer payment by PayPal and Google
Speed Checkout.
You may also fax or call in orders or mail your order with a money order to the address above. No CODs!
Our mailing list is completely confidential. We do not give, sell, rent, etc., our mailing lists to anyone!
To speak to a customer service representative, please call toll free 1-866-800-6240 corporate office, Cutlery To Go.
Note: Charges to your credit card will appear on you monthly statement through our parent company, Cutlery To Go.
RETURN POLICY:
Laguiole Southwest will accept returns within 30 days from date of purchase, with all the original packaging and in
original condition for exchange or credit of purchase price. No returns on cut or altered canes. Credit will be issued to
the card used to make the purchase - no cash refunds. Shipping charges are non-refundable. Customer pays return
shipping charges.
All returns must be sent back by UPS only. You must call or email us to get a return authorization number to return an
item. Please put the Return Authorization Number on the return shipping label.
Lifetime guarantee against manufacturing defects on all products. After 30 days products must be sent to the
manufacturer for repair or replacement for manufacturing defects.
REFUSED DELIVERY:
Any order that is refused by the customer when UPS delivers will be charged the shipping charge and an equal amount
return shipping charge.
INTERNATIONAL ORDERS:
International Orders shipping outside the United States and Canada have a minimum product dollar amount of $100.00.
By placing an international order, the customer assumes all risk of confiscation en route and is responsible for all
customs and brokerage charges. Our charges cover shipping charges only. Customers who refuse the shipment will
have the return shipping charges deducted from the refund.
RELEASE, ASSUMPTION OF RISK, AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
By purchasing any item from or through Laguiole Southwest, the buyer warrants that he or she is in compliance with his
or her local and state laws and is legally able to purchase these items. You must be at least 18 years old to purchase
knives and it is your responsibility to be familiar with and comply with the laws of your state concerning the purchase,
possession and use of knives. We are not responsible for any damages, injury, etc. from improper or careless use of
any product purchased from us. In case of repair, warranty or otherwise, you must comply with your state's laws on
shipment and policy of the respective manufacturer.
Notice: Some items presented here may be restricted or prohibited in certain areas and/or countries. Please check
with your local law enforcement authorities and customs agents. Laguiole Southwest will not be responsible for any
items seized or confiscated. The buyer is responsible for all taxes and tariffs which may be levied by your country’s
Customs Department.

CUSTOMER SERVICE:
All items on the web site are in stock. UPS Daily pickup - Monday thru Friday at 2:00PM Central Time. UPS does not
deliver Saturday or Sunday. UPS cannot deliver to a Post Office Box – You must give us a street Address. You may
choose UPS Ground, 3 Day Select, 2nd Day Air or Next Day Air. All Orders placed on Friday before 2:00PM Central Time
for Next Day Air shipment are scheduled for delivery on Monday. The tracking number for your shipment will be sent
from UPS Quantum view.
UPS Ground shipping time in transit from Grand Prairie, Tx.
French Knives from Laguiole Southwest
Handcrafted French Laguiole Pocket Knives & Cutlery